About us

Red Bear was founded in 2016 by Chris Wood. A software developer by trade, and having spent a lot of time within the energy industry itself, Chris saw a gap in the market for a billing system that was customizable to the needs of an individual company, as opposed to a one size fits all approach. The result was Honeycomb, a cloud-native, extensible, fully open billing system built using year of experience working alongside real operational teams.
Red Bear's support for its clients extends beyond the domain of software. We are experienced practitioners as well as software developers, and help our clients with their operational caseloads and change projects.

Our Philosophy

Enable

We'll create a platform that enables opportunity to be pursued and doesn't hold suppliers back. We won't be a bottle neck.

Delight

Create beautiful and high performing products that are a pleasure to use rather than simply being functional.

Engage

We'll monitor industry changes and discuss their impacts with our suppliers. We'll share and seek feedback on our roadmap.

Be Honest

We are honest with our customers and will ask them for their feedback on our performance regularly.

Partner

Recognise and emphasize within our business that our customers' successes and our success are intertwined.

Support

We'll make our experienced team accessible, allowing you to share in our industry and platform knowledge.

The key word in our vision is 'enable'. For far too long we have seen vendors being a limiting and homogenizing factor within the supplier community. Suppliers shouldn't be spending their time propping up core, commodity systems. Suppliers should be using technology to innovate and offer new experiences and not be held back by inflexible platforms. At Red Bear we make our systems extensible and create an ecosystem around which a supplier's developers can innovate. We enable suppliers to pursue opportunities through great quality basics, good training and sense of comradeship.

Chris Wood Managing Director of Red Bear